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FAQ: Frequently Asked Questions
Here are answers to frequently asked questions about OLLI-GMU. If you have a question, you can check here to see if your question has already been answered. If not, contact us.
  1. What can I do to give myself the best possible chance of getting into the classes I want?
  2. What is OLLI E-News? Where can I get a copy?
  3. How do I arrange to have an item put into OLLI E-News?
  4. If I have a suggestion, concern or complaint, to whom should I give it?
  5. What are the administrative office hours at Tallwood?
  6. When does the OLLI-GMU Board of directors meet? Can I attend the meetings?


1. What can I do to give myself the best possible chance of getting into the classes I want?

Courses and activities are limited by available space or other factors. The most important thing you can do to improve your chances of getting the courses and activities you want is to list them in priority order of their importance to you on the Registration Form. If courses are not over-subscribed, you will be enrolled in the courses you have requested. For the relatively few over-subscribed courses, registration is filled by priority group (priority ones first, then priority twos, etc.), and when there are not enough slots, remaining available slots for that priority group will be filled by 'lottery' using computer-generated numbers. Note: There is no longer any advantage to registering immediately or early (whether in person or via mail or online), but you DO have to register within the registration period. Back to question list

2. What is OLLI E-News? Where can I get a copy?
OLLI E-News is OLLI's weekly email newsletter--OLLI's primary way of keeping members informed about what is going on at OLLI,
including news flashes, alerts, reminders, feature articles and notices, upcoming non-class events and other information. Even though classes are in session only half of the year (a total of 26 weeks, in four terms), OLLI E-News is emailed to members every Friday during the year (except when the office is closed--three or four Fridays per year). During class terms, the newsletter is also printed and placed in classrooms and the social room, primarily for members without email. If you are not receiving OLLI E-News in your email inbox, call, visit or email the office and make sure your correct email address is in OLLI's files. At any time and from any location in the world, you can use an Internet-connected computer to look at the most recent issues on the OLLI Website. Back to question list

3. How do I arrange to have an item put into OLLI E-News?
Give the item to
the OLLI E-News editor, Rod Zumbro, no later than 7:00 PM on Wednesday for Friday's issue two days later. Email is strongly preferred, but you can also leave it in the OLLI E-News folder in the social room or call him at 703-569-2750. Back to question list

4. If I have a suggestion, concern or complaint, to whom should I give it?
There are a number of possibilities, partly depending on the nature of your suggestion, concern or complaint.
     • You may submit signed or anonymous comments via the suggestion box in the Tallwood social room or the online suggestion box. (Note: If you want your comments to be considered for publication in OLLI E-News as a letter to the editor, please identify it as such, and make sure you include your name and phone number or email address; anonymous letters to the editor are acceptable for publication if you provide contact information so we can verify that you are an OLLI member.)
     • You may email or give comments to the office, who will pass them on to the appropriate person.
     • You may give comments to any member of the Board, to any committee or resource group chair, or to the executive director, who will pass them on to the appropriate person (you may wish to refer to the OLLI-GMU Organization and give your comments to the person you believe is responsible).
     • You may send an email to the entire Board (email the office or the OLLI E-News editor to have your message forwarded to all members of the Board).
     • Or follow these simple guidelines: If the subject is administrative or financial, or about your membership, see the office; if it concerns courses, see Program Assistant Rae Schafer or Program Committee chair Kathryn Russell. Back to question list

5. What are the administrative office hours at Tallwood?
During academic terms when classes are being held, office hours are Monday through Thursday, 9:00 AM - 4:00 PM, and Friday, 9:00 - 12 noon. When classes are not in session, office hours are Monday through Friday, 9:00 AM - 12 noon. Back to question list

6. When does the OLLI-GMU Board of directors meet and can I attend the meetings?
The Board meets at 10:00 AM every month at Tallwood, usually on the third Friday of the month (exact dates are published in advance in OLLI E-News). OLLI-GMU members are encouraged to attend Board meetings, and an opportunity is always provided for comments from members, usually near the end of each meeting. You can also check the forecast of scheduled non-class events, or call the office to be sure that the Board will be meeting at a scheduled time if you plan to attend. Back to question list

Updated: December 13, 2007

Copyright © 2007 Osher Lifelong Learning Institute at George Mason University. Materials in this publication subject to OLLI-GMU copyright may be reproduced for noncommercial educational purposes as long as credit is given to OLLI-GMU.
Osher Lifelong Learning Institute at George Mason University
4210 Roberts Rd., Fairfax, VA 22032-1028
Phone: (703) 503-3384; E-mail: olli@gmu.edu; Fax: (703) 503-2832
Original site design and construction by OLLI-GMU member Rod Zumbro.